I picked up my Sewing machine and Serger which I had dropped off last week at my Bernina store for maintenance. I love my Bernina store. It's right on East Southern in Mesa and its jam packed with sewing goodies. All of the folks who work there are real sewers and every time I go, even just to browse, I always learn something new. The Machine Repairman technician is Lenard. I am telling you, this man is like the God of sewing machines. He knows everything there is to know about sewing machines. This time he taught me a fast and EZ way to adjust the tension on my serger for any fabric. He showed me inside a sewing machine case and how to use an old tooth brush to clean under the plate. He is the kind of guy who shares his knowledge with his customers - not someone who keeps his knowledge a dark secret from the customers. Did you know that a Bernina Machine Technician ALWAYS takes the whole case off a sewing machine to clean and check everything, not just the side cover. Not all machine technicians do that. I am so lucky he and the Bernina store are in Mesa ! Close to me !! Here is his picture. Oh, they fix any kind of sewing machine there, not just Berninas.